At ESPC Lettings we pride ourselves on providing excellent customer service to our landlords and tenants. Take a look below to find out what some of our customers have said about us. 

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ESPC Lettings testimonials

What our landlords say…

“I carried out extensive research into Edinburgh lettings agents before I purchased a buy to let property. I found ESPC lettings to have a professional and friendly approach and there was no pressure on me to sign up before I felt ready. I was particularly impressed with the quality of advice I received from Nicky when I was looking to purchase a buy to let property. The evening presentations at the showroom by lawyers and other property specialists were also very helpful. I find ESPC Lettings to be thoroughly professional and reliable.”

“Thank you for making rentals so easy to manage.”

“You provided a friendly and excellent service at the start of letting out a property which took away a lot of the stress when trying to get the flat ready for tenants.”

“I know you are looking after my property, my interests as well as the tenants’ interests and on every level as a company you deliver. As a company you have been in the business for a long time and your reputation never lets you down. Thank you.”

“Sorting out very tricky time-consuming disputes by utility company efficiently and effectively. Just a big thank you to Amy for helping with the disputes and to all the staff.”

“Thank you for this information, ESPC have again been so helpful sorting out tenants. As I cannot be there all the time, it is satisfying to know I can rely on you and your team to resolve these issues”

“I would just like to thank you and all your colleagues at ESPC Lettings for the excellent work you do on my behalf.”

“You guys are amazing, and we can't thank you enough for all the hard work you do on our behalf.”

“The staff at ESPC have always acted professionally and helped whenever they have been asked and I would not hesitate to recommend the services of ESPC. I look forward to continuing to do business with you.”

“From the moment of enquiring about becoming landlords to handing over the keys, ESPC have made the journey simple, affordable and stress free! The staff were excellent at helping us with the relevant paperwork and took care of all the certifications needed. The whole process was very quick, with tenants securing the deposit within days of our property being advertised. We are very proud to have ESPC managing our home and would recommend them first and foremost.”

“What impressed me the most was the availability of advice and personnel, the 'can do' attitude, the approachable and friendliness of staff and being kept up to date. I would recommend ESPC Lettings service because of the positive experience, which then instilled confidence. We felt that the team went out their way for us and nothing was too much bother. We really appreciated this attitude and help.”

“My first contact with ESPC was friendly and helpful. I received sound and accurate advice. When I visited the ESPC offices a charity event was underway, and I was convinced that it was a good choice. The have been great; responsive and efficient, pleasant and trustworthy. I can thoroughly recommend ESPC as a letting agent.

“From the initial consultation to the successful leasing of the property, ESPC Lettings made everything simple. Explaining the requirements needed to rent the property and helping facilitate those steps quickly and efficiently. I was impressed by their guidance and subsequent marketing of the flat especially with and its content. ESPC Lettings found tenants quickly efficiently with the minimum of fuss and I can wholeheartedly recommend them as a managing agent.”

What our tenants say...

“I cannot sing the praises of your Edinburgh representative Rachel Whale enough; she is a pleasure to work with. Also, Myles, who has been so consistently helpful when we experience maintenance difficulties. I cannot commend your staff enough.”

“ESPC Lettings attended not only to all our questions and requests promptly and efficiently but with a detailed manner which kept us fully in the loop. Everything has been handed superbly since letting with your team and having let through different agencies in the past, it has been a welcome and truly appreciated cooperation which has been a refreshing experience that I must thank you all for. On behalf of my flatmate and I, we wanted to say thank you for a contract which is carried out properly, professionally and with a personable touch.”

“ESPC Lettings could not do any better. They have been wonderfully helpful, efficient, thorough, and very nice people to deal with. We give them 100%.”

“ESPC Lettings have been very professional, and we like the quality of the flats they have on offer.”

“ESPC Lettings has been very helpful, with friendly staff, and a good quality flat too.”

“Thanks for your prompt actions and updates. It’s been a pleasure being with ESPC and we will surely recommend in case people we know are looking to rent.”

“I am really happy with the experience. Thanks for your support and services.”

Contact us

If you would like to find out how ESPC Lettings could help you manage your rental properties, or you're a tenant looking for a new rental home in Edinburgh, don't hesitate to contact us on 0131 253 2487, or using the contact form below

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