What to look for when viewing properties

Viewing a property in person is one of the most important steps in the home-buying process. It allows you to move beyond photographs and floorplans, giving you the chance to assess not only the layout and condition of the property, but also its potential to meet your future needs. While it’s easy to get caught up in first impressions, staying focused on practical details will help you make a more informed decision.

This guide outlines Discover what to do before the viewing, what to pay attention to during your visit, and which questions to ask so you leave feeling confident about the property.

• Before you go: Walking into a property with a clear plan helps you make the most of your time. A bit of preparation beforehand can help you spot things you might otherwise overlook.
• Read the home report: Sellers are required to provide a home report, which includes a survey, energy performance certificate, and property questionnaire. It's good practice to read the home report before visiting the property.
• Research the location: Do some research into the neighbourhood, in particular, transport options, local services and facilities, shops, schools and community amenities. Discover our area guides for more information.
• Write a checklist: include your non-negotiables and nice-to-haves so you can assess the property objectively

Key things to look for during the viewing

1. General condition

Look closely at the state of the property. Are there any visible signs of damp, mould, or water damage? Cracks in ceilings or walls could point to structural issues. While cosmetic wear and tear is often easy to fix, bigger issues may require significant investment.

2. Plumbing and heating

Test the taps to check water pressure and temperature. Ask how old the boiler is and whether the heating system has been regularly serviced. Replacing these can be costly, so it’s worth knowing what you’re working with upfront.

3. Windows and insulation

Are the windows double glazed? Do you notice condensation, drafts, or difficulty opening and closing them? Good insulation can make a big difference in energy costs and comfort throughout the year.

4. Storage space

Think practically about how you live day to day. Are there enough built-in cupboards, or space for wardrobes and shelving? Consider whether there’s loft or garage storage, especially if space is limited indoors.

5. Neighbourhood and surroundings

Step outside and take a look around. Are there signs of noise, heavy traffic, or limited parking? How well maintained are the neighbouring properties? A home’s setting can have just as much impact on your lifestyle as the home itself.

Questions to ask the seller or agent

Being curious and asking questions can help uncover important details that aren’t immediately visible:

• Why is the property being sold?
• How long has it been on the market?
• Are there any known issues with the home or surrounding area?
• Has the seller received any previous offers?
• Are there any recent repairs or renovations?

These questions can also provide clues about whether there is room for negotiation.

Visit more than once

If you’re seriously interested in a property, try to view it more than once. Visit at different times of day to get a sense of:

• Natural light in various rooms
• Noise levels from traffic, neighbours, or nearby activity
• Parking availability on evenings or weekends

What looks good in the morning sun might feel very different after dark.

Use a checklist

Bringing a printed or digital checklist can help you stay organised and make fair comparisons between properties. It’s easy to be swayed by an attractive kitchen or stylish décor, but a checklist helps you focus on what matters most in the long term.

By taking a thoughtful, practical approach to viewings, you’ll not only make better decisions, you’ll also feel more confident and in control during a process that can sometimes feel rushed or emotional.