Job Opportunity: Senior Property Manager at ESPC Lettings

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Job title: Senior Property Manager
Location: Edinburgh
Contract type: Full-time / Permanent

Are you an experienced property manager looking for your next step on the career ladder?

ESPC Lettings are looking for a Senior Property Manager to oversee our portfolio of managed properties, assisting in the coordination of the ESPC Lettings team, contractors, tenants, and landlords.

Providing a quality and cost-effective service is our priority and we’re looking for someone who has customer service running through their veins.

About the role

As Senior Property Manager, in addition to providing support to our Head of Lettings, your key responsibilities would include:

  • Manage the move out process at the end of the tenancy including conducting the move out inspection, provide final report to share with landlords and tenants and instruct works required at the end of a tenancy.
  • Process deposit return at the end of a tenancy, handle any deposit disputes.
  • Identify required maintenance or proposed refurbishments and liaise with landlords to obtain quotes and instruct works
  • Action repairs/maintenance which have been reported to you including assisting tenants with troubleshooting, instructing jobs, chasing up contractors to ensure jobs are complete, arranging access with tenants, updating landlords and seeking authorisation for works where necessary
  • Log jobs onto SME Professional (software system)
  • Handle insurance claims including obtaining estimates, liaising with landlord and insurance company, and instructing works
  • Monitor payment inbox and process contractor invoices for timely payment by finance team
  • Handle HMO application/renewal
  • Resolving any disputes and complaints within the portfolio where applicable
  • Attend and engage in team meetings across the company
  • Provide support for ESPC Lettings events/pod casts
  • Support Head of Lettings in the growth of the lettings portfolio by providing help and advice to new landlords/buy-to-let investors
  • Identify and pursue opportunities to maximise rental yields and revenue streams
  • Provide support and cover within team for any absences
  • Help develop systems and procedures to improve productivity

The requirements

We’re looking for a confident, ambitious person who is a great team player with experience in property management. The successful candidate will have impeccable organisational skills with the ability to show initiative and an eye for detail as well as being able to motivate a team effectively.

Ideally you will have a minimum 2 years’ experience in property, but if the right candidate displays the skills and confidence we’re looking for, this is not essential.

Hold or be working towards the Propertymark Level 3 (SCQF Level 6) Certificate in Property Agency (Lettings) or LETWELL qualification.

You will be based in our George Street Property Lounge, working full time Monday to Friday.

You’ll receive a competitive salary depending on experience and after a successful probation period you will be eligible for the ESPC Lettings quarterly bonus scheme plus the company’s discretionary annual bonus.

How to apply

To apply, please send your CV and cover letter to nicky.lloyd@espclettings.com