Questions to ask at a property viewing

Key points

Preparation before viewing

First-time buyers should prioritize consulting a mortgage advisor to establish their budget and gain an Agreement in Principle (AIP). This ensures they know what they can afford before starting the viewing process. Buyers should also account for potential additional costs, such as bidding above the home report value or setting aside funds for renovations if considering buying a fixer-upper property.

Researching the property and area

Thorough research is essential to make informed decisions so buyers should familiarize themselves with the property details, including the listing advert and home report, and investigate the surrounding area’s suitability for their needs. Consider factors like proximity to work, access to public transport, nearby amenities, and family or social connections to the area.

What to look for during viewings

Pay close attention to the condition of the property, particularly ceilings for stains or cracks, which could indicate water damage. Cross-check any issues flagged in the home report, such as moisture readings, and ask the seller or agent for clarifications.

Key questions to ask

It’s helpful to inquire about the seller's motivations for moving, the property’s maintenance history, and the condition of shared spaces like tenement stairs or gardens. Specific questions about previous repairs, appliances, or structural concerns can help gauge the property’s overall condition.

Red flags to watch out for

Be alert for signs of neglect or potential future issues, such as bad odours in communal areas, evidence of water leakage, or poor workmanship in renovations. Unexplained damage or discrepancies between the home report and the property’s actual condition should raise concerns.

Questions to avoid or handle delicately

Steer clear of overly personal or invasive questions, such as probing into reasons tied to personal hardships like divorce or family loss. Avoid trying to negotiate terms directly with the seller, as this can complicate the process and overlook key legal protections.

Advice on second viewings

A second viewing offers the chance to delve deeper into aspects you may have missed, such as attic storage, water pressure, or other practical details. Use this opportunity to take measurements, photographs, or videos for future reference, especially if making a decision requires input from others who couldn’t attend. If you are successful with an offer, you may not get access to the property again before you move in, so try to make the most of any viewings.

Tips for navigating the market

Properties often sell quickly (average market time: ~22 days), so buyers should be decisive but not rushed. First-time buyers, particularly those without a property chain, are often attractive to sellers, giving them a strong position in negotiations. Understand that any amount paid over the home report value must be covered with cash savings, in addition to the deposit and other fees.