At ESPC Lettings we aim to provide the best service possible to our customers.
We’re delighted to say that our customers give us really positive feedback. Here’s what some have said about us…
What our landlords say…
We recently had to find a new tenant for our flat in central Edinburgh. Since our previous tenant had been in the flat for 10 years we were faced with the daunting task of a complete refurbishment and were at a loss where to start, however, ESPC Lettings was recommended to us by our solicitors (Guild and Guild) who until then had factored the flat. Orlaith, ESPC Lettings Manager, took on the task with enormous enthusiasm and efficiency and relieved us of the huge burden of locating firms to do all the work, arranging for safety certificates etc. and finally securing new tenants. Orlaith has been a delight to work with and is always ready to discuss problems and offer advice. Overall we are extremely grateful to ESPC Lettings, without which we would have found ourselves completely lost in a sea of bureaucracy. We would hope to continue our relationship with ESPC Lettings in the future, hopefully in less stressful times.
Dr & Mrs M R W Johnson
As a first time buyer I was somewhat apprehensive about renting out my property. However from the initial consultation to the successful leasing of the property ESPC Lettings made everything simple. Explaining the requirements needed to rent the property and helping facilitate those steps quickly and efficiently. I was impressed by their guidance and subsequent marketing of the flat especially with espc.com and its content. ESPC Lettings found tenants quickly efficiently with the minimum of fuss and I can wholeheartedly recommend them as a managing Agent.
I used ESPC Lettings to let my property and the tenants moved in in March last year. The main thing I was impressed by is that they secured a great rent for my property and it let out very quickly. Rent is always paid on time and the tenants have stayed for almost a year now. There are no hidden fees at all. I would highly recommend them.
What our tenants say…
My fiance and I were looking for the right place to stay for over three months and we'd started to lose hope, then ESPC Lettings told us about a flat they had just seen and offered to show it to us the following day. I knew that was the one from the moment I stepped in. Applying was easy and we did not have to wait long for the answer. In a couple of weeks we were signing our lease and packing our belongings. It has been over a month since we moved in and we could not be happier. We know we can always rely on ESPC to answer all queries we have and resolve any issues as fast as possible.
Tenants - Roseburn
I have been consistently impressed by the prompt and helpful response from ESPC whenever there has been an issue with the flat. I would certainly recommend your services to tenants and landlords alike. I am also grateful to the landlord for arranging problems to be rectified swiftly. This has been my first experience of renting in around 20 years and ESPC's high standards of service have made the transition much easier.
Tenants - New Town
ESPC Lettings could not do any better. They have been wonderfully helpful, efficient, thorough, and very nice people to deal with. We give them 100%!
Tenants - Duddingston Road West
I have been very happy with my letting process with ESPC Lettings!
Tenants - South Beechfield
ESPC Lettings has been very professional, and we like the quality of the flats they have on offer.
Tenants - Leslie Place
ESPC Lettings has been very helpful, with friendly staff, and a good quality flat too.
Tenant - Rosemount Buildings